Posts from Germany

What’s up with Mark Zuckerberg? A man on a mission at MWC

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Posted on 26th Feb 2014 by in Mobile

He’s a man on a mission, and when the man who created Facebook talks about mobile phones, people listen. In his keynote speech at MWC in Barcelona, he took some time to speak about WhatsApp, and its mission to connect one billion people across the globe. It’s no secret that Zuck’ has seen mobile as […]

The best of the blogs in Machine to Machine

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Posted on 20th Dec 2013 by in M2M

As we swiftly approach the end of 2013, we thought it was timely to look back at the some of the best blogs in the Machine to Machine (M2M) space over the past year. Technology has advanced rapidly this year with some great innovations, recognitions and promise for the future. We recently just received two […]

Emergency SMS – mobile devices to the rescue

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Posted on 6th Dec 2013 by in Mobile

Most of our followers will have one, if not two or more, mobile devices. Mobile ownership is rising rapidly around the world and, with it, more communications and interaction. From voice calling to data such as email, Facebook and photo-sharing, the mobile device has truly become über-functional. But there is one traditional function that still […]

How can telecoms operators maximize loyalty? With big data.

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Posted on 28th May 2013 by in Mobile

I recently attended an industry event in Munich, where I presented a keynote on customer loyalty in telecoms. One thing that surprised me at the event was that, for the first time in my career, the topics discussed in other keynote sessions, panels and roundtables differed significantly from the discussions I had in backstage with […]

Embracing permission-based marketing in Asia

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Posted on 4th Apr 2013 by in Mobile

The term ‘permission-based marketing’ is well-known in many regions around the world. Popularized by marketing guru Seth Godin, it has helped brands overcome the issue of being interruptive in their engagement with consumers. We have touched on this several times on this blog, looking at how to encourage customer loyalty and ensure consumer privacy, sharing […]

An ode to consumer privacy

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Posted on 11th Mar 2013 by in Mobile

Do you use your mobile phone purely for calling? If so, you’re missing out! The new mobile era has brought us many possibilities, given us more flexibility and shaped our daily habits with the noble mission of making our life easier. However, everything comes at a price. While mobile devices nowadays are enabled to allow […]

MWC 2013: Keynote 4: The future of communications

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Posted on 27th Feb 2013 by in Mobile

The space between operator delivered services and OTT providers has been one of “coopetition” at the best of times, and outright conflict at others. This keynote session set up the leaders of major telcos – Deutsche Telekom, Korea Telecom, alongside network provider Ericsson and OTT provider Viber. The CEOs set the context for the evolution […]

Enterprise security – a German perspective

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Posted on 28th Dec 2012 by in Enterprise Security

As part of our series looking at CIO views on security we are also interested in different country attitudes to IT security. As a global organization with offices worldwide, we know only too well how different nationalities and cultures bring a wealth of opinion, experience and perspectives to the table. So, let’s take a look […]

Enhancing customer loyalty – insights from Berlin

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Posted on 3rd Dec 2012 by in Mobile

Hello from Berlin where we have been attending the Telecom Loyalty and Retention event, exploring how to improve customer loyalty and retention in the telecoms industry. Over the last three days we have heard about new trends and experiences in loyalty programs as well as the challenges operators and service providers are facing. Below are […]

What connects M2M with McDonalds?

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Posted on 20th Nov 2012 by in M2M

What springs to mind when you think of McDonalds? Happy meals? Brightly colored fast-food chains? Sponsorship of the 2012 Olympics? Vegetarian-only restaurants in India? How about Machine-2-Machinecommunication? Surprised? McDonalds has pioneered a key business concept – extended enterprise – which is going to be the cornerstone of future M2M Communications. What is an extended enterprise? […]