Nike, Apple and Samsung are amongst Generation mBanking’s top brands, with all 3 providing an impeccable mobile offering. We explore what banks can learn from them.
Posts Tagged ‘banking’
Three things banks can learn about providing a quality mobile service from youth favorites: Nike, Apple and Samsung0
Posted on 20th Mar 2015 by Arta Sylejmani in Financial Services
Posted on 17th Mar 2015 by Arta Sylejmani in Financial Services
Our research shows young people are concerned about mobile security and won’t tolerate banks which let them down. But many also put convenience before security. How should banks respond?
Posted on 13th Mar 2015 by Arta Sylejmani in Financial Services
By looking back it’s possible to see how far banking has come. By tracking the evolution of smartphones, it’s possible to see where banking is going.
Posted on 10th Mar 2015 by Philippe Benitez in Financial Services
2014 was the year of the data breach as we saw more breaches than ever before: 63,000 retail-related security incidents across 95 countries last year alone. While breaches are big news for retailers, they’re also big news for consumers and banks because of the credit and debit cards that need to be re-issued. A poll by the […]
Learning the importance of engaging with your customer community on mobile: lessons from Taylor Swift, Justin Bieber and Rihanna for banks in 20150
Posted on 10th Mar 2015 by Arta Sylejmani in Financial Services
This chart-topping billionaire trio represents the future of banking – Generation M; for whom mobile is the way of life, not just a way of life.
Posted on 5th Mar 2015 by Arta Sylejmani in Financial Services
I’m sure that everyone reading this post will agree that mobile is a key channel for all industries, particularly with new statistics showing than in five years, there will be more than 10 billion mobile-ready devices and connections. But what does this mean for financial institutions? Existing research shows that the use of mobile devices […]
Posted on 27th Jan 2015 by Philippe Benitez in Financial Services
The Identity Theft Resource Center reported that data breaches hit an all-time high of 783 in 2014, and in many instances payment card details were compromised along with personal information like email addresses, phones numbers, or physical addresses. This meant that more payment cards had to be reissued due to breaches in 2014 than in […]
Posted on 23rd Jan 2015 by Shannon Taylor in Mobile
The Bill and Melinda Gates Foundation’s 2015 Annual Letter, covering important predictions for the impact of technology in the next 15 years, has highlighted the global benefits of digital banking. Here, we take a look at what those key benefits are.
Posted on 21st Oct 2014 by Pierre Lelievre in Mobile
Trust is a critical part of security and therefore, a key component in the widespread adoption of mobile payment technology. How can businesses build a secure environment to assure consumers?
Posted on 18th Sep 2014 by Arta Sylejmani in Financial Services
American millennials aren’t interested in what banks have to say. How can the industry address this?