Our research suggests when it comes to mBanking British youth are relatively loyal…for now. With a significant rise in ‘switchers’, the writing is on the wall. British youth will demand more from their banks…or leave.
Posts Tagged ‘innovation’
Posted on 3rd Apr 2015 by Arta Sylejmani in Financial Services
Posted on 31st Mar 2015 by Arta Sylejmani in Financial Services
Singapore, one of the most technologically advanced nations on earth, has enthusiastically adopted mobile banking. What can the rest of the world learn from their attitudes to banking?
Posted on 27th Mar 2015 by Arta Sylejmani in Financial Services
Last time I urged Brazillian banks to go mobile but Mexico arguably poses a larger opportunity as it is in the midst of an mbanking revolution.
Posted on 24th Mar 2015 by Arta Sylejmani in Financial Services
The opportunity for banks to reap the rewards of going mobile in Brazil is huge. We explore why.
Three things banks can learn about providing a quality mobile service from youth favorites: Nike, Apple and Samsung0
Posted on 20th Mar 2015 by Arta Sylejmani in Financial Services
Nike, Apple and Samsung are amongst Generation mBanking’s top brands, with all 3 providing an impeccable mobile offering. We explore what banks can learn from them.
Posted on 17th Mar 2015 by Arta Sylejmani in Financial Services
Our research shows young people are concerned about mobile security and won’t tolerate banks which let them down. But many also put convenience before security. How should banks respond?
Posted on 13th Mar 2015 by Arta Sylejmani in Financial Services
By looking back it’s possible to see how far banking has come. By tracking the evolution of smartphones, it’s possible to see where banking is going.
Learning the importance of engaging with your customer community on mobile: lessons from Taylor Swift, Justin Bieber and Rihanna for banks in 20150
Posted on 10th Mar 2015 by Arta Sylejmani in Financial Services
This chart-topping billionaire trio represents the future of banking – Generation M; for whom mobile is the way of life, not just a way of life.
Posted on 5th Mar 2015 by Arta Sylejmani in Financial Services
I’m sure that everyone reading this post will agree that mobile is a key channel for all industries, particularly with new statistics showing than in five years, there will be more than 10 billion mobile-ready devices and connections. But what does this mean for financial institutions? Existing research shows that the use of mobile devices […]