Search across all blogs:

Posts Tagged ‘Twitter’

The importance of listening – but not too much

0

Posted on 30th Nov 2012 by

We currently live in a world that never switches off. Conversations are happening in person, over communications networks and online at all times. We have multiple distractions: distractions such as cell phones, computers, iPods and 24/7 television. We are constantly talking. Even when listening we are continually chattering in our brain, formulating an answer, or [...]

Trying times – disaster resilience planning

0

Posted on 20th Nov 2012 by

It’ll never happen here. This may have been common sentiment a few years ago when it comes to natural disasters and severe weather but, in light of this particularly damaging year in the US and around the world, I think it’s safe to say we can put this expression to rest. As a born and [...]

How important is social media in deciding the US election?

0

Posted on 6th Nov 2012 by

As part of our investigation into ‘Digital USA’, we put together an article on the differing social media strategies of the two US presidential candidates. Referring to 2012 as ‘The Second Social Election’, it compares the revolutionary Twitter campaign run by Obama in 2008 to the far more sophisticated approach of both candidates this time [...]

What defines your personality?

0

Posted on 31st Oct 2012 by

Consider that we recently hit the seven billion population mark globally (and it’s still growing) and you’ll understand why defining personal identity is such an important issue today. That’s why we work with governments, banks and card merchants worldwide to help ensure that every individual has their own proof of identity so they can be [...]

Are banks social enough for social media?

0

Posted on 2nd Oct 2012 by

Historically banks have been reluctant to warm up to social media as a means of communication and customer service. However, if the proliferation of conferences on the subject is anything to go by e.g. Bank Innovation (USA), Social Media in Payments (UK) & the upcoming Social Banking forum in Paris, then it looks like the [...]

Visa Strives to Make 2012 Olympics Cashless

2

Posted on 27th Jul 2012 by

Athletes at the 2012 London Olympic and Paralympic Games can leave their ATM cards at home for 2012. For this one, we’re going cashless. As you probably know, the Games are always big revenue-generating events, and with that, London is poised to benefit.  According to the MasterCard Global City Index, “London is the hottest city [...]

Social media in payments: why has it taken banks so long to go social?

2

Posted on 25th Jul 2012 by

Last month I was honoured to be invited along to speak at an event in London to talk about the importance of social media to today’s businesses, particularly those in the financial sector where, as a phenomenon, it is often overlooked. We also heard interesting presentations from Tracy Glynn, John Hartley, Christophe Langlois, Thomas Messett, [...]

Digital life after death

2

Posted on 21st Feb 2012 by

Most of us have more than one life. If this sounds strange, I’m referring of course to the digital life that more and more of us subscribe to every day. But when our time comes to an end, the question of what happens to our digital assets is an increasingly important question. Personally, I have my Twitter, [...]