6 Steps to GDPR compliance: The countdown begins Posted on 25 May 2017 by Chris Owen in Enterprise Security In just 365 days from May 25th, one of the biggest changes in regulation of data protection and privacy will take effect – the General… Gemalto taking GDPR Clinic around the country to educate UK… Posted on 19 May 2017 by Chris Owen in Enterprise Security With GDPR on the way, businesses will need to ensure they are compliant. Our bus is touring the country with its GDPR Clinic, providing advice. Gearing Up for Gemalto Accelerate 2017 Lisbon Posted on 13 February 2017 by Chris Owen in Join us in Lisbon to Accelerate, at Gemalto’s annual sales kickoff with our top 100 partners from the EMEA region. Accelerate will provide the latest… High Speed Encryption: Approved for NATO Restricted Classification Posted on 23 March 2016 by Chris Owen in Enterprise Security Senetas and Gemalto announced NATO approval for the latest SafeNet High Speed Encryptors for NATO Restricted use by all 28 NATO member states, further extending… From Twitter Loading... More from Twitter Subscribe to updates Select a category of interest: All Categories Enterprise SecurityFinancial ServicesGovernmentIoTMobilePhysical and Logical AccessSoftware Monetization Enter your email address: Delivered by FeedBurner. Submitting this form will open a popup window to the FeedBurner website. Latest comments 18/08/17 @ 08:08 Xavier Larduinat AI chatbots continuously improve as their knowledge hub keeps adding new scenario. Not to mention 24/7 support, multiple languages, etc... We'll still need real persons for the few % of cases not solved by chatbots. But those will have a different level of training that level 1 customer support16/08/17 @ 11:08 Ian Williams Good article however I'd say moreso than "security vs convenience" we should address "security vs. privacy" - that's where the balance needs to occur. As iris scanning use becomes more prevalent I hope that program administrators consider policies that safeguard opt-in, co-operative biometric applications such as banking, giving consumers assurance whereby the biometric provided can only be used to measure their entitlement for the purposes for which it was given. They can take this further and in fact slightly modifying the extraction algorithms initially developed by IRIS creator John Daugman can provide each program with a unique privacy element whereby their stored biometric sample is of no use to any other program. Now that would be progressive.02/08/17 @ 17:08 Jincy Joy Hi Xavier! I totally agree to the fact you stated that AI chatbots are the bigger step towards improving communication and enhancing customer experience. AI getting blended with IVR systems will be really helpful for the customer service department to save time and will also help in giving an excellent and effective customer service and experience.