Category: Middle East

Sunny customer loyalty in Dubai

Stepping off a flight in Dubai in the middle of winter is like entering a warm and welcoming hotel lobby – which is where I was recently for a conference on Maximising Customer Loyalty & Profitability in the Middle East. Despite not being able to take advantage of the sunshine and warmth as it was […]

Demand for contactless technologies surges in Dubai

We have previously blogged about Dubai as a hub for innovative technologies, especially around GITEX, the Middle East’s ICT conference. We also know that customer loyalty is a focus, with Dubai playing host to a conference on Maximizing Customer Loyalty & Profitability in the Middle East. We know there is business-level interest in emerging and […]

Collaborating to drive mobile commerce in the Middle East

The next time you’re in Dubai, see if you can spot the fast-moving commuters on the RTA public transport network. If you look closely, you’ll probably see they are using Go4it cards, launched by UAE bank Emirates NBD 16 months ago and whose success was celebrated at Cards & Payments Middle East earlier this month […]

What’s up with Mark Zuckerberg? A man on a mission…

He’s a man on a mission, and when the man who created Facebook talks about mobile phones, people listen. In his keynote speech at MWC in Barcelona, he took some time to speak about WhatsApp, and its mission to connect one billion people across the globe. It’s no secret that Zuck’ has seen mobile as […]