A deeper dive into GDPR: Right to be forgotten? Posted on 16 August 2017 by Alex Hanway in Enterprise Security What does GDPR’s ‘Right to be Forgotten’ mean? Is it absolute? Is it unconditional? How do organizations ensure they are in compliance? Does ‘delete’ achieve… Physical and Logical Access brings science fiction tech to life Posted on 15 August 2017 by Jennifer Dean in Enterprise Security When the big screen gets real is it creepy or cool? Far-fetched technology inventions, previously only seen in science fiction, are showing up in real… A deeper dive into GDPR: What makes it different? Posted on 09 August 2017 by Alex Hanway in Enterprise Security What is the new standard for data privacy and security across the EU? What sets GDPR apart from other standards? Who has to prepare for… 6 steps to prepare for post Brexit GDPR compliance Posted on 08 August 2017 by Jason Hart in Enterprise Security GDPR compliance preparation in 6 steps. Jason Hart, CTO, Gemalto says UK businesses have run out of excuses, the new data protection laws are on… How can Blockchain Boost the Sharing Economy? Posted on 07 August 2017 by Michelle Leech in Enterprise Security The sharing economy is likely to grow rapidly over the next ten years, bringing all sorts of benefits. However, we need to get the security… Are you in compliance with the updated PCI DSS Standard? Posted on 03 August 2017 by Lorna Ayoun-Berdugo in Enterprise Security PCI DSS 3.2 standard has been updated, are you in compliance with Requirement 8? Multi-factor authentication is one of the biggest changes – whether in… Posts navigation Older posts From Twitter Loading... More from Twitter Subscribe to updates Select a category of interest: All Categories Enterprise SecurityFinancial ServicesGovernmentIoTMobilePhysical and Logical AccessSoftware Monetization Enter your email address: Delivered by FeedBurner. Submitting this form will open a popup window to the FeedBurner website. Latest comments 18/08/17 @ 08:08 Xavier Larduinat AI chatbots continuously improve as their knowledge hub keeps adding new scenario. Not to mention 24/7 support, multiple languages, etc... We'll still need real persons for the few % of cases not solved by chatbots. But those will have a different level of training that level 1 customer support16/08/17 @ 11:08 Ian Williams Good article however I'd say moreso than "security vs convenience" we should address "security vs. privacy" - that's where the balance needs to occur. As iris scanning use becomes more prevalent I hope that program administrators consider policies that safeguard opt-in, co-operative biometric applications such as banking, giving consumers assurance whereby the biometric provided can only be used to measure their entitlement for the purposes for which it was given. They can take this further and in fact slightly modifying the extraction algorithms initially developed by IRIS creator John Daugman can provide each program with a unique privacy element whereby their stored biometric sample is of no use to any other program. Now that would be progressive.02/08/17 @ 17:08 Jincy Joy Hi Xavier! I totally agree to the fact you stated that AI chatbots are the bigger step towards improving communication and enhancing customer experience. AI getting blended with IVR systems will be really helpful for the customer service department to save time and will also help in giving an excellent and effective customer service and experience.