Tag: ARPU

What is LTE and what will it bring to operators?

There’s been a lot of debate and discussion around Long Term Evolution (LTE), sometimes referred to as 4G technology. The move towards LTE is proving to be a key driver in the creation and launch of new services, particularly those being launched at this week’s Mobile World Congress. But what it is? In short, it’s […]

IoT

How can telecoms operators maximize loyalty? With big data.

I recently attended an industry event in Munich, where I presented a keynote on customer loyalty in telecoms. One thing that surprised me at the event was that, for the first time in my career, the topics discussed in other keynote sessions, panels and roundtables differed significantly from the discussions I had in backstage with […]