AI chatbots: customer service that never sleeps
Posted on 02 August 2017 by
AI will revolutionize banking customer service via chatbots and home assistants.
Posted on 02 August 2017 by
AI will revolutionize banking customer service via chatbots and home assistants.
Posted on 01 June 2017 by
Next generation self-service kiosks are a great option for traditional bank branches who want to enhance personalization and remain competitive.
Posted on 11 May 2017 by
The bank branch is going to play a new, yet crucial role for traditional financial institutions in the new landscape with Fintechs and digital-only competitors.
Posted on 20 December 2016 by
Banks need to continue evolving their offerings and improving customer life cycles to meet the needs of future consumers.
Posted on 16 December 2016 by
Mobile banking is becoming increasingly important, as millennials demand more digital options. Nordea Bank is leading the way with its award-winning app, Tunnusluvut.
Posted on 13 December 2016 by
Banks are under pressure to deliver results, build trust in the system and comply with regulatory changes. Here’s how digitization can help.