Tag: Financial institutions

Are banks social enough for social media?

Historically banks have been reluctant to warm up to social media as a means of communication and customer service. However, if the proliferation of conferences on the subject is anything to go by e.g. Bank Innovation (USA), Social Media in Payments (UK) & the upcoming Social Banking forum in Paris, then it looks like the […]

The Evolution of Digital Banking Authentication – Part 1

Looking back at how financial institutions (FIs) have been protecting access to their remote digital services can help us to understand the banking authentication technology used today, and what may evolve in the coming future. But before we can get to what’s coming, we need to start from the beginning. What is Multi-Factor Authentication? Service […]

The Digital Banking Revolution

2007 was the year that changed banking forever. It was the year we saw Apple launch the iPhone and in no time, feature phones were a thing of the past. Smartphones were everywhere, bringing with them mobile apps which went on to pave the way for the digital banking revolution that we know and use […]