Like most people, when I think of mobile wallets, I think of making a payment transaction: a quick, convenient, contactless payment transaction where I don’t…
In our modern world of increasing competition and choice, greater power lies with the consumer than ever before. This is by no means a new…
Money2020 has been full of interesting insights on new and developing payment technologies. Payment players from across the spectrum have gathered for Money2020 this week…
The “wallet wars” are in full swing as mobile payment providers battle for consumer attention. However, we are still waiting for a tipping point to…
I recently attended an industry event in Munich, where I presented a keynote on customer loyalty in telecoms. One thing that surprised me at the…
Last month I was honoured to be invited along to speak at an event in London to talk about the importance of social media to…
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