Thanks to smarter devices and wider availability of connectivity, whether through WiFi services or 4G/LTE, we are communicating more than ever before especially through mobile…
Hello from Berlin where we have been attending the Telecom Loyalty and Retention event, exploring how to improve customer loyalty and retention in the telecoms…
Many companies have realized that a great way to reach and engage with customers, regardless of their location, is via mobile devices. More intelligent companies…
How do you prioritise your written communication? I’m willing to bet that most of us read text messages long before we read emails. In truth,…
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