Tag: MMS

Textual Healing – The rise of the business SMS text…

How do you prioritise your written communication? I’m willing to bet that most of us read text messages long before we read emails. In truth, this is because most of us put family and friends ahead of our colleagues in our communication ‘schedules’. But what happens when these worlds collide? The SMS text message is […]

Enhancing customer loyalty – insights from Berlin

Hello from Berlin where we have been attending the Telecom Loyalty and Retention event, exploring how to improve customer loyalty and retention in the telecoms industry. Over the last three days we have heard about new trends and experiences in loyalty programs as well as the challenges operators and service providers are facing. Below are […]

Trust in mobile messaging

Thanks to smarter devices and wider availability of connectivity, whether through WiFi services or 4G/LTE, we are communicating more than ever before especially through mobile phones  We send ten billion messages per day on Facebook, and recently acquired popular messaging platform WhatsApp processed 27 billion messages in a period of 24 hours last year. However, […]