Posted on 14 December 2012 by
Predictions abound that smartphones are dominating the world – whether it’s tech vlogger Lamarr Wilson claiming that they will “eat our children and wives” or (on a more serious note) research firm IHS forecasting that smartphones will account for half the mobile phone market by 2013. httpv://www.youtube.com/watch?v=dF3cypHPbJ8 There is little doubt that smartphones are becoming […]
Posted on 28 May 2013 by
I recently attended an industry event in Munich, where I presented a keynote on customer loyalty in telecoms. One thing that surprised me at the event was that, for the first time in my career, the topics discussed in other keynote sessions, panels and roundtables differed significantly from the discussions I had in backstage with […]
Posted on 18 February 2015 by
To help understand how Mobile Network Operators view the connected consumer electronics market we’ve sponsored the “on demand subscription management” study from Ernst & Young. Here are the key findings…
Posted on 13 March 2017 by
A CEO of a major MNO must make a difficult choice between a protective and pragmatic approach to monetization. Can you help them out?
Posted on 09 June 2017 by
With mobile roaming charges almost a thing of the past in the EU, we look at how MNOs are adapting.
Posted on 04 September 2017 by
Why Mobile Network Operators must secure each customer’s identity to prevent fraudulent practices and protect online transactions
