Tag: Telefonica

EBG: Perspectives from the Mobile & Social Media event of…

Hello from Paris at the EBG event. The catchphrase these past two days has been ‘If you snooze, you lose.’ While that might be taking it a bit far, it’s certainly true that it’s been a highly engaging and fast-moving conference in a fast-moving and evolving industry. And, having dosed up on coffee, I’m keen […]

The day before the first day of Mobile World Congress

That’s right – it has started. Mobile World Congress 2013 has kicked off in style. We’re in a new vast venue in Barcelona, the city is alive with visitors from all over the world, it’s the first conference to offer a truly integrated NFC Experience, and there’s plenty of excitement around the biggest mobile show […]

Mobile World Congress Keynote 1: Mobile Operator Strategies

We’ve already blogged about handset manufacturers and innovators in the mobile space, but where would be without the mobile operators? In the opening keynote of 2013’s Mobile World Congress, CEOs from some of the world’s largest and most important operators discussed the challenges and opportunities ahead for the mobile industry. Here are some of the […]

IoT

How can telecoms operators maximize loyalty? With big data.

I recently attended an industry event in Munich, where I presented a keynote on customer loyalty in telecoms. One thing that surprised me at the event was that, for the first time in my career, the topics discussed in other keynote sessions, panels and roundtables differed significantly from the discussions I had in backstage with […]